Privacy Policy
Last Updated: 10/05/2026
At Florida Pediatric Care Centers, we respect the privacy of children, parents, guardians, caregivers, and visitors to our website. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, submit an inquiry, or request information about our pediatric care services. Florida Pediatric Care Centers is committed to protecting personal information and, where applicable, Protected Health Information (PHI) in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. INFORMATION WE COLLECT
Depending on how you interact with our website and services, we may collect information such as:
Information You Provide
Full name
Parent or guardian name
Email address
Phone number
Mailing address
Preferred location
Information submitted through enrollment or contact forms
Information you provide when requesting information about our services
Other information you voluntarily provide to us
Health-Related Information
If you submit information regarding your child’s medical condition, diagnosis, treatment, care needs, or other health information through an appropriate service or communication channel, that information may be considered Protected Health Information under applicable law. Please do not submit sensitive medical information through general website forms unless the form specifically requests or supports that information.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage information
This information may be used to help maintain website security, improve website performance, and understand how visitors use our website.
2. HOW WE USE INFORMATION
We may use information we collect to:
Respond to inquiries and requests
Contact parents, guardians, or caregivers regarding requested services
Provide information about our pediatric care programs
Process enrollment inquiries
Coordinate services and care
Communicate with families and caregivers
Improve our website and services
Maintain website security
Manage administrative and operational activities
Meet legal, regulatory, and contractual requirements
Carry out other purposes permitted by applicable law
Health information may be used or disclosed as permitted or required by HIPAA and other applicable laws.
3. PROTECTED HEALTH INFORMATION
When applicable, Florida Pediatric Care Centers will protect Protected Health Information in accordance with HIPAA and applicable privacy requirements.
Protected Health Information may be used or disclosed when permitted or required for purposes such as:
Treatment and care coordination
Payment and insurance-related activities
Healthcare operations
Coordination with healthcare providers involved in a child’s care
Public health and safety activities when permitted by law
Compliance with legal requirements
Other purposes permitted or required by applicable law
We take reasonable steps to limit access to protected information to individuals who need the information to perform their responsibilities.
4. YOUR PRIVACY RIGHTS
Depending on applicable law, individuals may have rights regarding their health information, including the right to:
Request access to certain health information
Request correction of information that may be inaccurate or incomplete
Request confidential communications
Request certain restrictions on the use or disclosure of information
Request information about certain disclosures
Receive a copy of our Notice of Privacy Practices
File a privacy complaint without retaliation
Additional rights may apply under HIPAA and applicable federal or state law.
5. HOW WE PROTECT YOUR INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information and Protected Health Information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
6. INFORMATION SHARING
We do not use or disclose personal information except as described in this Privacy Policy, as authorized by you, or as permitted or required by applicable law. Information may be shared with appropriate service providers, healthcare professionals, insurance providers, business associates, or other parties when necessary to provide services, operate our organization, process information, or meet legal requirements. When applicable, third parties that handle Protected Health Information on our behalf may be required to comply with applicable HIPAA requirements and contractual privacy obligations.
7. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Understand website traffic and usage
Improve website performance
Remember certain preferences
Support website security
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some website features function.
8. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites, social media platforms, or other external services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external website before providing personal information.
9. CHILDREN’S PRIVACY
Our services are designed for children and families. We take the privacy of children’s information seriously. We collect information from parents, guardians, caregivers, or authorized representatives as necessary to provide services, respond to inquiries, process enrollment, and fulfill applicable legal and healthcare requirements. We do not knowingly use children’s personal information for purposes unrelated to providing or supporting our services without appropriate authorization or a lawful basis.
10. COMMUNICATIONS
If you provide your phone number or email address through our website, we may use that information to respond to your inquiry or communicate with you regarding requested services. Where required by law, we will obtain appropriate consent before sending marketing or promotional communications. You may request that we stop certain non-essential communications at any time.
11. DATA RETENTION
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate records, resolve disputes, comply with legal obligations, and meet applicable healthcare and regulatory requirements. Retention periods may vary depending on the type of information and applicable legal requirements.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. When changes are made, the updated policy will be posted on this page with a revised effective or updated date.
13. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Florida Pediatric Care Centers
17952 NW 27th Ave Miami Gardens, FL 33056
Phone: 305-749-6112
Email: admin@floridapediatric.org
Working Hours: Open Monday to Saturday, up to 12 hours a day, until 6pm